TERMS AND CONDITIONS
Description
The Streetrower Pro and Streetrower Sport are as described in the Specification on the Streetrower website
(www.streetrower.com).
Pricing
Prices for sales within the UK, including VAT, are as shown in the Streetrower website. For orders outside
the UK please contact us for an all-inclusive quote.
Payment Methods
A fifty percent deposit is required to support all orders for a Streetrower Sport or Streetrower
Pro to secure a place on our production schedule; following acceptance of the proposed delivery date
and these terms and conditions, we will issue an invoice detailing the amount required as deposit. Final
payment is requested prior to shipment of your Streetrower; we will issue you with a final invoice
detailing your outstanding balance as we approach completion of your Streetrower. Payment can be made
by cheque, bank transfer or credit card via ‘PayPal’. If your final payment is to be by cheque, then
the cheque must be received by Tarrant Engineering Ltd approximately 5 working days before the Streetrower
is due to be shipped.
Cheques should be made payable to ‘Tarrant Engineering Ltd’ and posted to: Tarrant Engineering Limited,
16 Brodie Road, Guildford, Surrey, GU1 3RZ. Please contact us for our bank or PayPal account details if
you wish to pay by bank transfer or credit card respectively.
Delivery date
Following receipt of an order for a Streetrower Sport or Streetrower Pro, we will allocate a production slot and hence a shipping date. We work
closely to those dates and we allow time within the date to cover any production or supply problems, so
under normal circumstances your Streetrower will be shipped as planned. If things go smoothly, we often
ship early if acceptable. The dates we give are always realistic and so you know what to expect at the
outset. We are always happy to let you know how your Streetrower is progressing during production.
Shipping cost
Shipping cost to customers in the UK is included for Streetrower Sport and Streetrower Pro models. Postage and packing of optional
extras, clothing and accessories ordered separately to your Streetrower is dependent on weight up to a maximum of £10 (within UK).
For orders over £30 postage and packing is free of charge (within UK). For shipment to other countries please contact us for a quote.
Shipping Method
For shipments of Steetrowers within the UK, we use a 24hr next day service; however, weekend deliveries cannot be
guaranteed. We need your full delivery address, post code and contact telephone number. You will need
to be at the delivery address (or arrange for someone to be available) during normal working hours on
the delivery day. Small items such as clothing are posted Royal Mail 1st class.
Assembly - what's involved
For UK shipments you will first need to unpack the Streetrower from the box.
The Streetrower will be shipped in an almost fully assembled condition. You will need to attach the
wheels with a suitable spanner (e.g. adjustable). The owner’s manual gives simple instructions on assembly.
Warranty
Tarrant Engineering Limited warrants, to the original owner of each new Streetrower that the frame,
seat, and steering components are free of defective materials and workmanship for three (3) years from
original date of purchase. Component parts are limited to one (1) year from original date of purchase.
Warranty is conditional upon the Streetrower being operated under normal conditions and being properly
maintained. Warranty is offered to the original owner only, and is not transferable. This warranty does
not apply to: damage through normal wear and tear; neglect (inadequate care and maintenance); damage from
crashes or jumping; overloading through excess weight; incorrect assembly; modifications to the Streetrower
(additional or changed components); theft; use as a power driven vehicle; failure to follow instructions or
warnings in the owner’s manual; damage caused by failure to observe local traffic regulations; activities
for which they were not designed. Bending of frames, or wheel rims can be a sign of misuse or abuse.
Tarrant Engineering Limited reserves the right to make sole determination of whether any failure or
damage claimed under warranty was caused by material or manufacturing defect, and reserves the sole
discretion to repair or replace any parts covered by this warranty.
The owner shall be responsible for all labour, shipping, and travel costs connected with the repair or
replacement of warranted parts. Tarrant Engineering Limited will, at our sole discretion, normally consider
compensation for reasonable labour, shipping, and travel costs associated with warranty claims.
Tarrant Engineering Limited shall in no event be liable for incidental or consequential losses, damages
or expenses in connection with its products.
In practice, we want happy satisfied customers and will do our best to put any problem right.
Liability Waiver
Taking part in any sporting activity can result in injury or death. Streetrowing is no different in this
regard. In many ways Streetrowers are safer than standard bicycles. Nevertheless, the rider is expressly
assuming the risk for any injury and/or property damage that may result from using our product, as well as for
any and all injuries and/or property damages caused by someone riding your Streetrower.
We have no control over how the Streetrower is used or maintained. It’s your Streetrower; it is up
to you to be responsible for yourself. You need to ensure that the Streetrower is safe each time before you
ride it. You need to ensure that it is maintained to a proper standard. Read and understand the owner’s
manual; it has warnings and suggestions that will help you to use the Streetrower safely. If you are in any
doubt about any of the advice or procedures in the manual, please contact Tarrant Engineering Limited.
It’s up to you to know and obey traffic laws of the country or state where you will be riding your Streetrower.
Streetrowers are regarded in most countries as vehicles when on the road and are subject to the same rules as
motor vehicles. If you are not comfortable on the road, or have little experience riding in traffic, try
practicing on quieter streets, at least until you develop the necessary skills and road awareness. Tarrant
Engineering shall in no event be liable for incidental or consequential losses, damage or expenses in connection
with its products.
Legal Requirements
Legal requirements vary from country to country and you should always comply with them.
The important areas you need to consider are lighting, and helmet use. Consult your local bike shop for
information about what is required in your area. Please also remember that even if not required by law, some
equipment (such as helmets and lights) can increase your personal safety and should be carefully considered.
Contacting us
If and when necessary, we may be contacted in writing at:
Tarrant Engineering Limited
Silver Birch House
16 Brodie Road
Guildford
Surrey
GU1 3RZ
+44(0)1483 449327
sales@streetrower.com
www.streetrower.com
Intellectual Property
The Streetrower has Patent Pending status. "STREETROWER" is a Registered Trademark (No. 2438718) of Simon Tarrant. "STREETROWER PRO", "STREETROWER BLADE", "ELECTROW-STEER" and "AEROWFLOW" are trademarks of Tarrant Engineering Limited.
All product names and trade marks are property of their respective owners.
Copyright © Tarrant Engineering Limited. All rights reserved
All web site design, text, graphics, and the selection and arrangement thereof, are the sole property
and copyright of Tarrant Engineering Limited, all rights reserved. Permission is granted to electronically
copy and to print in hard copy portions of this web site for strictly personal purposes. Copyright for
the photographs reproduced herein is vested with the individual photographers of Tarrant Engineering
Limited and may not be reproduced in any form without permission of the creators. Some documents and
photos of which Tarrant Engineering Limited is not the copyright owner may have been published on this
site. All rights are reserved on these documents and permission to copy them must be requested from
the copyright owners (the sources are indicated within these documents or photographs).
Tarrant Engineering Limited will use reasonable efforts to include accurate and up-to-date information
on www.streetrower.com (and other urls pointing to the same
website) but Tarrant Engineering Limited makes no warranties or representations as to its accuracy. All
users agree that all access and use of www.streetrower.com and the content thereof is at their own
risk. Neither Tarrant Engineering Limited nor any party involved in creating, producing or delivering
www.streetrower.com shall be liable for any direct, incidental, consequential, indirect or punitive
damages arising out of access to, use of or inability to use www.streetrower.com or any errors or
omissions in the content thereof.
As a convenience to our visitors, www.streetrower.com contains links to a number of sites that we
believe may offer useful information. Tarrant Engineering Limited takes no responsibility for the content
of external Internet sites.
Any communication or material that you transmit to, or post on, any public area of the site including any
data, questions, comments or suggestions, is and will be treated as non-confidential and non-proprietary
information.
Privacy statement
Tarrant Engineering Limited is committed to safeguarding your privacy online. Tarrant Engineering Limited
collects personally identifiable information, such as names, addresses, email addresses and the like, only
when voluntarily provided by a website visitor.
Your personal information is used by Tarrant Engineering Limited personnel, only for the purpose stated at
the time it is collected, e.g. to reply to your questions or to provide a requested service. It is accessed
by Tarrant Engineering Limited employees only on a need-to-know basis. Your personal data is never used for
secondary or unrelated purposes unless otherwise requested or explicitly agreed by you.
It is Tarrant Engineering Limited's policy never to share, trade, sell or otherwise disclose personal
information to third parties without your informed consent or direction.
This website does not use cookies (a 'cookie' is a token that a server deposits on a visitor's computer
when accessing a website. Cookies are sent back only to the website that deposited them when a visitor
returns to that site. Cookies are capable of storing many types of data about the visit (e.g. what page
was accessed)) except for the following purposes:
When you give Tarrant Engineering Limited personal information we take steps to ensure that your
information is treated securely. Unfortunately, no data transmission over the Internet can be guaranteed
to be 100% secure. As a result, while we strive to protect your personal information, Tarrant Engineering
Limited cannot ensure or warrant the security of any information you transmit to us, and you do so at your
own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
If you wish to contact us with regards to this privacy policy, you may do so
Via e-mail: info@tarrant-engineering.co.uk
By telephone: +44 (0) 1483 449327
By mail: Tarrant Engineering Limited, Silver Birch House, 16 Brodie Road, Guildford, Surrey, UK, GU1 3RZ
When requested, we grant visitors access to all their personal information we have collected. If you wish
access to this information, please contact us at the above address.
When requested, we offer visitors the possibility to correct any incorrect personal information we may
have collected. Should you wish to correct your personal data, please contact us at the above address.
When requested, we remove any personal information we may have collected. Should you wish to have your
personal data removed, please contact us at the above address.
Any changes to this privacy statement will be promptly communicated on this page.
Disclaimer
This site contains 'links' to other web sites. Tarrant Engineering Limited is not responsible in any
way for the content or the privacy practices employed by these other sites. Tarrant Engineering Limited
provides such 'links' only as a convenience, and the inclusion of any 'link' does not imply endorsement
by Tarrant Engineering Limited.
The privacy policies and procedures described here do not apply to those sites. We suggest contacting
those sites directly for information on their data collection and distribution policies.
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